Case Study Details – 3PL

Total Solution for a Third-Party Logistics Company

Background
  • Our client is an expanding Third-Party Logistics Company (3PL). 
  • As customer demand increases, the company faced challenges in managing warehouse and logistics operations efficiently. To address these issues and enhance operational flexibility, the company decided to transition to a new Warehouse Management System (WMS) and Transportation Management System (TMS) to meet the evolving needs of its clients and maintain a competitive edge in the logistics industry.
Pain Point
  • Inflexible technology to meet different customer needs and operation situation
  • Duplicate workload on working different systems – E-shop, WMS, and Courier order platform
  • Inadequate customer services 
  • Inefficient billing calculation on different tariff and value-added services
autochain solution
  • Warehouse Management System (WMS) 
  • Transportation Management System (TMS)
  • Billing Management System (BMS)
  • Customer Portal
  • Integrated with client’s e-shop platform
  • Integrated with courier order platform
benefits
  • Support flexible operation 
  • All-in-one platform for different parties and operation
  • Enhanced operational efficiency and order fulfillment process
  • Increase order visibility and customer satisfaction 
  • Streamline invoice issuing process