Case Study Details – Geocoder

Integrated Address Validation Solution with an E-Commerce Platform

Background
  • Our client is a rapidly growing online retailer in Hong Kong. 
  • As order volume increased, the company faced significant challenges related to manual address input errors.
Pain Points
  • High manual efforts to correct the address errors
  • Incorrect deliveries and return shipments 
  • Complicate routing and logistics planning
autochain solution
  • Geocoder Software integrated with client’s e-Commerce platform
benefits
  • Validate and standardize the address 
  • Reduce operational cost on manual address corrections
  • Reduce operational cost on reverse logistics 
  • Enhance customer experience by real-time address suggestions when user type in