Order Management Solution for a Livestream E-Commerce
Background
Our client is a rapidly growing Livestream E-Commerce company that offers a wide range of consumer products, including high-end fashion, beauty, and foods.
Prior to implementing the solution, the company didn’t have a system and relied on manuals to manage the order and inventory.
Pain Points
No real-time and inaccurate inventory records
Frequent out of stock
Complicated and inefficient order fulfillment
Inefficient space utilization
High customer services efforts on handling customer enquiry and complaints
autochain solution
Warehouse Management System (WMS)
Customer Portal
Integrated with e-shop platform
Integrated with courier order platform
benefits
Provide real-time inventory data and data accuracy
Reduce out of stock by safety stock monitoring and replenishment suggestion
Streamline order fulfillment process and improve efficiency
Optimize warehouse space utilization
Increase order visibility and customer satisfaction
